Thursday, April 16, 2009

An open letter to Jump TV....

Dear Jump TV,

Hey there. Ryan Chambers here. Recently - and by recently, I clearly mean since you've started - you have been missing some good baseball. You have had your problems, dropped the ball a time or two or every other time you are responsible for streaming our broadcast. And people are complaining. And you tell us its just one of those "quirks." Last night it was, "we rent server space from Cisco Systems and Cisco is on strike so its out of our hands."

I am writing today just to say I understand. You guys do the big stuff 50-50 and get games on the Web more times than not and so what if some of the small details get mixed up. Details??? Psss. Details are for suckers, I say.

I mean, take my dog, Gus. I feed her most of the time. So what if I miss a meal or two or six. She gets some food, right? And some is better than none, I say.

And the Cisco thing I totally understand. Not your fault they don't do their job. I was supposed to be calling a game the other day and I told my wife to fill up the gas tank before she got home. And you know wives. She doesn't, so I - even though I had time to A.) find alternate route, B.) find a ride or C.) try anything other than doing nothing at all - kicked back and got drunk. Forget it, I say. Sure I could have called them and let then know something was wrong. But I, like you, don't think that is necessary. Communication and educated conversation from "informed customer service providers" are for suckers.

So I say, keep on keepin on Jump TV. Live it up. Those that whine will whine because they want "satisfaction" or "what they paid for" or other whiney nonsense like "a decent response in a timely fashion that humans at their core deserve, if for nothing else, as a right of birth."

Bunch of babies.

Sincerely,

RC

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